Terms and conditions

The website carpatagritech.com is operated by PARADYNAMIC SOLUTIONS S.R.L., headquartered in Johann Sebastian Bach Street, No. 13, Timișoara, Romania registered with the Trade Register under no. J2025056582009, Tax Identification Code 52238120, Tel. +40 757 690 690, Email: contact@carpatagritech.com

Please read these terms and conditions carefully in order to use this website under the best conditions. By using this website, you tacitly agree to the terms and conditions of use outlined below, which represent the agreement (contract) between the parties.

As the author/owner/administrator of the website carpatagritech.com, PARADYNAMIC SOLUTIONS S.R.L. reserves the right to modify and update its content at any time, as well as the Privacy Policy and Terms and Conditions, without prior notice. Therefore, we kindly ask you to periodically visit this section to check the terms and conditions you have agreed to comply with.

1 – PURPOSE

The general terms and conditions of sale (hereinafter referred to as GTCS) shall apply to all service sales by PARADYNAMIC SOLUTIONS S.R.L. through the website carpatagritech.com to the Buyer and may only be modified with the express written agreement of both parties.

In these GTCS, the following terms shall mean:

Buyer: the individual, firm, company, or other legal entity that places an Order.

Seller: the company PARADYNAMIC SOLUTIONS S.R.L., headquartered in Johann Sebastian Bach Street, No. 13, Timișoara, Romania

Goods and Services: any turnkey project or service, including the documents and services specified in the Order, to be provided by the Seller to the Buyer.

Order: an electronic document serving as a form of communication between the Seller and the Buyer by which the Seller agrees to provide the Services and the Buyer agrees to receive and pay for these Services.

Intellectual Property Rights (hereinafter IPR): all intangible rights such as know-how, copyright and related rights, database rights, design rights, model rights, patents, registered trademarks, and domain name registrations related to any of the above.

Specifications: all specifications and/or service descriptions as stated in the Order.

2 – CONTRACTUAL DOCUMENTS

By placing an electronic or phone order on the carpatagritech.com website, the Buyer agrees to the method of communication (by phone or email) used by the Seller in conducting its operations. The Order will consist of the following documents, listed in order of importance:

The Order (including clear mentions of delivery and billing information)

Buyer’s Specifications (where applicable)

GTCS If the Seller confirms the Order, this implies full acceptance of the terms of the Order. The acceptance of the Order by the Seller is considered final when a verbal (telephone) or electronic (email) confirmation is given by the Seller to the Buyer, without requiring a confirmation of receipt from the Buyer. At no time shall an unconfirmed order be considered a valid Contract by the Seller.

3 – VALIDITY

This Contract comes into force upon the issuance of the invoice by the Seller. Notification of invoice issuance will be made by phone or electronically (email). The general terms and conditions of sale shall form the basis of the Contract thus concluded, supplemented by the offer issued by the Seller or its supplier.

4 – EXTENSION OF THE SELLER’S OBLIGATIONS

The Seller shall use its professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the requirements, needs, and specifications of the Buyer.

The information presented on the Seller’s websites is for informational purposes and may be documented or modified by the Seller in accordance with the data sheets/websites of the Manufacturers. Also, due to space and coherence of information structure, product descriptions may be incomplete; however, the Seller strives to present the most relevant information received from the Manufacturers, so that the product can be used as intended.

5 – ASSIGNMENT AND SUBCONTRACTING

The Seller may assign and/or subcontract a third party for services related to fulfilling the Order, by informing the Buyer, without needing the Buyer’s approval. The Seller will remain fully responsible to the Buyer for all contractual obligations.

6 – INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS (IPR)

The Buyer understands the intellectual property rights and shall not disclose to any third party or make public (online or through media) any of the information received from the Seller. Additionally, the website names and graphical elements are registered trademarks owned by the Seller and may not be copied, reproduced, or used without the written consent of the owner.

7 – CONFIDENTIALITY – PUBLICITY

All plans, documents, and information of any kind provided by the Buyer to the Seller—including but not limited to the Order—shall remain the property of the Seller. They may only be used for the purpose of fulfilling the contract. No public statement, promotion, press release, or other form of disclosure to third parties regarding the Order shall be made by the Buyer without the prior written consent of the Seller.

8 – DEADLINES AND PENALTIES

If the delivery and/or initiation deadlines for the Order cannot be met, the Seller is obligated to inform the Buyer of the estimated completion time. The Buyer shall have the right to claim additional damages from the Seller, where permitted by law, in the event of total or partial failure by the Seller to execute the Contract in accordance with the agreed deadlines. If the Buyer delays payment of the services for reasons attributable to them, beyond the due date specified in the invoice issued by the Seller, a penalty of 0.5% per day of the outstanding amount will apply. If the Seller receives incorrect information related to billing or delivery, a new delivery date will be set, within a maximum of 3 working days. Unless otherwise modified by the Seller and communicated to the Buyer, the final delivery deadline is 60 days from the date of placing the order.

9 – INVOICING – PAYMENTS

The price, payment method, and payment deadline are specified in the Order. The Seller will issue an invoice to the Buyer for the Goods and Services delivered, and the Buyer is obligated to provide all necessary information for invoice issuance, in accordance with applicable legislation.

9.1 Once the payment is made to the Seller, this agreement becomes a legally binding contract. In accordance with Law 365/2002, Article 9.

9.2 The prices displayed on carpatagritech.com may be changed without prior notice to users. The prices do not represent a guaranteed or unlimited-time offer.

9.3 The prices of packages and services offered are accompanied by technical specifications. If the Buyer requests additional services with different technical specifications, PARADYNAMIC SOLUTIONS S.R.L. may, at its discretion, offer a different price than the one displayed on the website.

10 – RISKS AND RESPONSIBILITIES

Service Delivery

The Seller undertakes to provide the Goods and Services within the deadlines stipulated in the collaboration agreement between the parties.

11 – ACCEPTANCE

Acceptance shall be deemed to have occurred when the Goods and Services conform to the technical specifications stated in the Order. If the Buyer finds that the delivered Products or provided Services do not comply with the technical specifications, the Seller shall bring the Products and Services into conformity within a period not exceeding the original execution timeframe of the Order, without charging the Buyer any costs related to these operations. The Seller shall also comply with the provisions of Law 51/2003 approving Government Ordinance no. 130/2000 regarding the legal regime of distance contracts, which grants the Buyer (only under the conditions of said law) the right to unilaterally cancel the Contract within 10 days. The Buyer will receive a refund of the Contract amount within 30 days from the date of submitting the written unilateral cancellation (a document signed by the Buyer and sent electronically or by post with return receipt), provided the Goods and Services are returned. The Seller has the right, if it considers the Buyer’s actions to have been in bad faith, to claim damages, in accordance with the applicable law.

12 – WARRANTIES

In addition to any other warranties provided by applicable laws and detailed in the Warranty Certificate issued by the Seller or one of its suppliers, the Seller guarantees the Buyer against any non-conformity that may affect all or part of the Goods and Services, excluding normal wear and tear, for a period of 24 months from the date of the sales invoice issuance.

13 – TRANSFER OF OWNERSHIP

Ownership of the Goods and Services shall be transferred electronically upon the Buyer’s payment to the email addresses provided by the Buyer.

14 – COMPLIANCE WITH LAWS AND STANDARDS

The Seller shall comply with all applicable laws, regulations, and ordinances in the performance of its contractual obligations, including but not limited to the manufacturing or delivery of the Goods and Services.

15 – LIABILITY

The Seller shall not be held liable for any damages of any kind that the Buyer or any third party may suffer as a result of the Seller fulfilling any of its obligations under the Order, nor for damages resulting from the use of the Goods and Services after delivery.

The Seller shall be liable in the event that its subcontractors and/or any of its partners involved in fulfilling the Order fail to meet any of their contractual obligations.

16 – SYMBOLIC / UNREALISTIC PRICING

The Seller makes every effort to provide accurate information regarding product prices and characteristics. However, some prices may be incorrect. In the event an order is placed with a symbolic or clearly erroneous price, the Seller reserves the right to cancel the Buyer’s order.

17 – BREACH – TERMINATION

If the Seller fails to fulfill its obligations, including during the warranty period, the Buyer shall notify the Seller of the failure. An action plan will be agreed upon by the Parties within 30 days of notification. The Buyer may cancel an Order by email before it has been delivered. Otherwise, the order will be subject to the return policy specified on the Seller’s websites.

18 – FORCE MAJEURE

Neither party shall be held liable for failure to fulfill its contractual obligations if such failure is caused by a force majeure event. Force majeure refers to an unforeseeable event, beyond the control of the parties, which cannot be avoided.

19 – DATA PRIVACY

Please review the Privacy Policy regarding the processing of personal data, which is an integral part of this Document.

20 – USE OF COOKIES

See the Cookie Policy, which forms part of this Document.

21 – APPLICABLE LAW – JURISDICTION

This contract is governed by Romanian law. Any disputes arising from the interpretation or execution of this contract shall be resolved amicably, and if no agreement can be reached, the matter shall be referred to the competent courts at the Seller’s headquarters.

22 – MISCELLANEOUS

If one or more provisions of these GTCS are found to be in conflict with any applicable legal requirement, those provisions shall not apply, and the Parties shall endeavor to agree on new provisions that align with the spirit of the original terms. The Parties shall be considered independent contractors, and neither party shall have the authority to assume or create any obligation on behalf of the other. The terms and conditions of this contract supersede any prior written or oral agreements between the Parties concerning the subject matter of this Contract and may only be modified through a written agreement signed by both parties.